Ricardo Santa

Ricardo Santa

Ricardo Santa

PhD in Business Research from CQUniversity (Australia). Full-time lecturer in Operations Management at CESA. Worked in International Strategy at ICESI (Colombia). Also in Quality Management and Innovation at Alfaisal University, Saudi Arabia and in Business and Innovation at Charles Darwin and Central Queensland Universities in Australia. He is currently pursuing a Post-doctorate in Production Engineering at the Federal Fluminense University (Brazil) He has extensive experience as a software engineer and in the implementation of business information systems. He has an active interest in strategy, operations management, continuous innovation, quality management and information management systems in the service and manufacturing sectors. He is a researcher with the Global Manufacturing Research Group and a member of the European Operations Management Association and the Continuous Innovation Network.