LEADERSHIP AND ORGANIZATIONAL BEHAVIOR
LIDERAZGO Y COMPORTAMIENTO ORGANIZACIONAL
This book offers up-to-date knowledge and resources from the science of organizational behavior and allows the understanding of individuals behavior and group members within an organization and, therefore, the dynamic that happens in the entire system. This analysis of organizational behavior aims not only to improve the quality of processes and increase company benefits but also, especially, to assure the wellbeing of workers, anticipating phenomena which could affect quality of life as well as work performance: stress, lack of motivation, interpersonal conflicts, etc. For the reader to be able to put into practice what the book describes, exercises and case studies are given to promote skills development, especially active listening, teamwork, conflict management and effective communication.